Q: Do I need to have a Paypal account to purchase ?
A: No, Paypal has a new option, once you have choosen your item and click on the Paypal checkout, on that next page you can choose the option : "No Paypal account" and it will just ask you for your credit card and no account will be created
Q: What do I do once I downloaded the package ?
A: You will get zip files. If the files don't unzip properly or you get an error message, that means that they were corrupted during the download, in which case write me at email@example.com with the email used for your purchase and I will re issue new links. These courses are lots of data so that can happen on some Internet connection. I have several servers as needed to deliver the files, so they should go thought.
Q: Does all you apps have raw files ?
A: Yes, except for Jean Michel Berts training. if you choose the download option you get them right away, if you choose the IOS Store, on the Iphone/Ipad app you will get a link to download the files.
Q: What format are the videos in ?
A: H264 1280 * 720, MP4 Quicktime files, one of the most used format on the web today.
Q: Can I download your training if If I have a PC ?
A: Yes, when you choose the option “download training”, you get the video files and the raw files, these can be viewed on any PC, Mac or Linux Machine.
Q: What is the difference between your training and your free tutorials on Youtube/Podcast ?
A: With the training you get a more in depths training, more steps by steps. The retouching tutorials are also more in depths and you get the raw files, so you can follow along, ( included in the downloads). Videos are also of a better quality.
Q: How can I view the courses on my Ipad ?
See others in FAQ
A: 1. Connect your Iphone or iPad to your Mac or PC. iTunes should start. 2. Drag and drop the videos that you bought to the iTunes Icon. 3. Select your iPad in iTunes, go to the video tab and mark the videos that should now appear to be synch. 4. Synch your iPad and the videos are on your device ready to be seen with the video app that is there.